PRIVACY POLICY

At Salva Health Stays (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website [Insert Website URL] or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information to ensure we provide the best experience for you.

When You Register or Book a Service – We may collect your name, email address, phone number, address, and health details to customize the wellness program for your needs.

How We Use Your Information

Your information helps us create a personalized and seamless experience for you. Specifically, we use it to:

1. Deliver Our Services
2. Enhance Your Experience
3. Stay Connected
4. Ensure Safety and Compliance

Cookies

We use cookies to enhance your browsing experience and understand how you interact with our website. You can manage cookies through your browser settings.

Sharing Your Information

Your trust matters to us, and we only share your information when necessary With Trusted Partners—service providers like payment processors, IT support, and Retreat partners who help deliver our services and help make your experience with us pleasant.

Protecting Your Information

We take your privacy seriously. Our safeguards include:

• Secure servers and encryption to protect your data.
• Regular reviews to enhance our security practices.

While we strive to protect your information, no method is completely foolproof. If you have concerns, please contact us.

Links to Other Websites

We may link to third-party websites for your convenience. These sites have their own privacy policies, and we encourage you to review them before sharing your information.

Updates to This Policy

We may revise this Privacy Policy to reflect changes in our practices or for legal reasons. Updated versions will be posted with the effective date. We recommend reviewing this page regularly.

Contact Us

Your privacy is important to us. If you have questions or concerns, feel free to reach out on

Email:

We’re here to provide clarity and support at every step.

TERMS AND CONDITIONS

1. Introduction Welcome to Salva Health Stays. By accessing and using our platform to book Ayurvedic health retreats in India, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Definitions

• “Salva Health Stays”: The booking platform facilitating reservations at Ayurvedic health retreats in India.
• “User”: Any individual accessing or using our website, including international clients.
• “Partner Retreats”: The Ayurvedic health retreats in India listed on our platform.

3. Scope of Services Salva Health Stays provides a platform for booking stays at Partner Retreats in India, tailored to users’ health conditions. We act as intermediaries and are not responsible for the services provided by the Partner Retreats.

4. User Responsibilities

• Accurate Information: Users must provide accurate and complete information during the booking process, including health-related details.
• Compliance: Users must adhere to the rules and regulations of the Partner Retreats during their stay.
• Travel Requirements: International users are responsible for obtaining necessary travel documents, visas, and complying with health advisories for travel to India.

5. Booking Process

• Reservations: Bookings are subject to availability and confirmation by the Partner Retreat.
• Payment: Users must follow the payment instructions provided during the booking process.
• Confirmation: A booking is confirmed only upon receipt of full payment as per the terms specified during booking.

6. Cancellation and Refund Policy

• Cancellation by User: Cancellation policies vary by Partner Retreat and will be communicated during the booking process.
• Cancellation by Partner Retreat: In the unlikely event of a cancellation by the Partner Retreat, users will be notified promptly, and alternative arrangements or refunds will be offered as per the retreat’s policies.
• Refunds: Refunds, if applicable, will be processed in accordance with the Partner Retreat’s policies.

7. Travel Insurance International users are strongly advised to obtain comprehensive travel insurance that covers health, travel disruptions, and cancellations.

8. Health and Safety

• Medical Consultation: Users should consult with their healthcare provider before booking to ensure suitability for Ayurvedic treatments.
• Disclosure: Full disclosure of any existing medical conditions is required to ensure appropriate care at the retreat.

9. Travel Documents Users are responsible for ensuring they have valid passports, visas, and any other necessary travel documents. Salva Health Stays is not liable for any issues arising from incomplete or incorrect documentation.

10. Assistance and Support by the Company Salva Health Stays provides assistance to users in selecting appropriate retreats based on their health requirements and travel plans. Our support team is available to address queries and provide guidance during the booking process and pre-travel preparation.

11. Amendments

• User Amendments: Any changes to a confirmed booking must be requested in writing and are subject to approval by the Partner Retreat. Additional charges may apply.
• Amendments by the Company: Salva Health Stays reserves the right to make necessary amendments to bookings due to unforeseen circumstances. Users will be notified promptly, and alternative options will be provided where possible.

12. Force Majeure Salva Health Stays is not liable for delays, cancellations, or disruptions caused by events beyond our control, including but not limited to natural disasters, pandemics, political unrest, or other unforeseen circumstances.

13. Termination by the Company Salva Health Stays reserves the right to terminate bookings or deny service to users who violate these Terms and Conditions or fail to provide accurate information. In such cases, refunds will be processed as per the Partner Retreat’s policies.

14. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of Indian courts.

15. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at:

Salva Health Stays
Email: support@salvahealthstays.com

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.